Things We Do NOT Clean
Sorry, but no exceptions…
Homes currently infested with bed bugs, cockroaches, rats, fleas : if we arrive and begin cleaning a home and realize this condition, payment is still required but we will leave immediately and not clean.
Serious current mouse infestation in living spaces being cleaned (garage and basement issues that we are not in are OK).
Droppings or vomit from pets, litter box.
Exterior or tracks of windows.
Black mold on painted walls / ceilings.
Pools, outdoor porches, patios.
Home or offices that have excessively, extreme hot or cold temperatures inside as it is very dangerous for our health.
Heat must be on in the colder months and during warmer months, air conditioning or several fans, windows open.
Sinks overflowing with dishes or sharp objects in the sink we can’t see when it is filled with soapy water and suds/bubbles.
Homes that we feel are in unsafe/dangerous working conditions.
Post construction debris like wood, insulation, nails, glass etc.
Garages, crawl spaces and tool sheds.
We cannot work in dangerous environments as far as home or office condition, as well as clients treating us in a discriminatory way either.
We will not clean if we are being disrespected, discriminated against, harassed, abused or threatened in any way. If this occurs, we will leave the premises immediately and without job completion. Full payment will still be due for incomplete work if it is due to the clients negligence.
If these terms and conditions do not work for your needs, we recommend trying another company. We cannot compromise on our health or safety in order to complete our cleaning services.